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Auto Approval System

The Auto Approval System module manages automated application approval workflows within PulseCRM.

Overview​

This module provides:

  • Automated decision making
  • Configurable approval rules
  • Risk assessment
  • Compliance checking
  • Approval workflow management

Core Components​

Key Tables​

autoApprovalCriteria​

Primary table for approval rules:

- id: Primary key
- name: Rule name
- description: Rule description
- criteria: Rule conditions
- weight: Rule importance
- active: Rule status
- created_at: Creation timestamp

Features​

Rule Management​

  • Criteria definition
  • Weight assignment
  • Rule activation
  • Condition grouping
  • Override settings

Automated Processing​

  • Application evaluation
  • Risk assessment
  • Decision making
  • Status updates
  • Notification handling

Risk Assessment​

  • Score calculation
  • Threshold checking
  • Factor analysis
  • Industry comparison
  • Historical patterns

API Endpoints​

Rule Management​

Create Rule​

POST /api/auto-approval/rules

Request body:

{
  "name": "string",
  "description": "string",
  "criteria": {
    "conditions": [{
      "field": "string",
      "operator": "string",
      "value": "any",
      "weight": "number"
    }],
    "logic": "AND" | "OR"
  },
  "active": "boolean"
}

List Rules​

GET /api/auto-approval/rules

Query Parameters:

  • active: Filter by status
  • category: Filter by category
  • type: Filter by rule type

Application Processing​

Evaluate Application​

POST /api/auto-approval/evaluate/{applicationId}

Response:

{
  "decision": "approved" | "rejected" | "manual_review",
  "score": "number",
  "factors": [{
    "rule": "string",
    "result": "boolean",
    "weight": "number",
    "impact": "string"
  }],
  "notes": "string"
}

Rule Configuration​

Criteria Types​

Business Criteria​

interface BusinessCriteria {
  timeInBusiness: number;
  industry: string;
  revenue: number;
  location: string;
  businessType: string;
}

Financial Criteria​

interface FinancialCriteria {
  processingVolume: number;
  averageTicket: number;
  creditScore: number;
  bankruptcyHistory: boolean;
  financialStatements: object;
}

Risk Criteria​

interface RiskCriteria {
  industryRisk: string;
  geographicRisk: string;
  businessStructureRisk: string;
  processingHistory: object;
  complianceHistory: object;
}

Decision Making​

Scoring System​

  • Weight calculation
  • Factor aggregation
  • Threshold comparison
  • Override checking
  • Final decision

Decision Types​

  • Automatic approval
  • Automatic rejection
  • Manual review required
  • Additional information needed
  • Conditional approval

Override Rules​

  • Manual override
  • Special cases
  • Exception handling
  • Approval levels
  • Documentation requirements

Best Practices​

  1. Rule Management

    • Regular review
    • Performance monitoring
    • Documentation
    • Testing
    • Version control

  2. Risk Assessment

    • Factor validation
    • Weight calibration
    • Threshold adjustment
    • Pattern analysis
    • Regular updates

  3. Compliance

    • Regulatory alignment
    • Policy adherence
    • Documentation
    • Audit trails
    • Regular review

  4. Decision Making

    • Clear criteria
    • Consistent application
    • Override documentation
    • Result tracking
    • Performance analysis

Integration Points​

Application Processing​

  • Application data
  • Status updates
  • Document verification
  • Workflow management
  • Result communication

Risk Management​

  • Risk assessment
  • Score calculation
  • Factor analysis
  • Pattern detection
  • Alert generation

Compliance Management​

  • Rule validation
  • Policy checking
  • Documentation
  • Audit logging
  • Reporting

Monitoring & Analytics​

Performance Metrics​

  • Approval rates
  • Processing time
  • Override frequency
  • Error rates
  • Decision accuracy

Rule Analytics​

  • Rule effectiveness
  • Weight impact
  • Factor correlation
  • Pattern identification
  • Improvement opportunities

Reporting​

  • Decision summaries
  • Rule performance
  • Override analysis
  • Risk assessment
  • Compliance status

Security & Compliance​

Access Control​

  • Rule management
  • Override authority
  • Audit access
  • Report access
  • Configuration control

Audit Trail​

  • Decision logging
  • Rule changes
  • Override records
  • Access logs
  • System events

Compliance Requirements​

  • Regulatory alignment
  • Policy adherence
  • Documentation
  • Reporting
  • Review process